Serena Chaudhry Pandey is a dynamic communications professional with a diverse background spanning journalism and technology. She is currently the Head of Communications for EMEA and APAC at commercetools, the leading provider of composable commerce.

With over a decade-long successful career in journalism, including reporting on significant events like the Iraq war and death of Nelson Mandela, Serena excels in global affairs and storytelling. She led the launch of Reuters’ groundbreaking digital product, Africa Journal, and produced several flagship TV programmes for BBC News. Recognising the transformative power of technology, Serena made a bold transition into the tech industry in 2020 and joined AI-company Dataminr, leading a team training AI models for real-time information dissemination.

Serena is widely recognised for her inspiring, positive leadership and support of mentoring and diversity and inclusion programmes. Highly commended at the 2022 Asian Women of Achievement Awards, she is also a Freeman of the City of London and Information Technologists, serves as a Trustee for the WCIT Charity, and is a fellow of the John Schofield Trust and Raisina Dialogue.